abennouj tarek

Hotel Front Office

سياحة / سفر / ضيافة

Casablanca, إقليم الدار البيضاء

عن abennouj tarek:

As a Front Office Team Leader
with strong interpersonal skills,
politeness, and availability at
all times, I wish to join your
high-end establishment. I am
versatile, well-organized, and
able to provide top-notch
service to fully satisfy
customers.

الخبرة

Objet: Cover letter
Dear Director,
With over 12 years of experience in the hospitality industry, I am currently seeking a new
professional challenge and I would like to submit my application for an experienced hotelier
position within your establishment.
Throughout my career, I have held various positions in renowned hotels, which has allowed me
to develop solid expertise in guest relation service, and reservation.
I am also able to effectively manage a team and maintain a high level of customer satisfaction.
I am passionate about the world of hospitality and I am convinced that my experience and skills
could be a valuable asset to your establishment. I am motivated, professional, and convinced
that I could contribute to the development and success of your establishment.
Thank you in advance for your attention to my application and I am available for an interview or
any additional information.
Sincerely, ABENNOUJ TAREK

التعليم

Front Office Team Leader at Domo Hotel, November 2022 until today,
As a front office Team Leader at Domo Hotel. My responsibilities include welcoming,
tracking, and retaining customers, participating in the training of the reception team and
organizing their work, creating and implementing procedures related to reception,
disseminating instructions to teams regarding rates, participating in achieving financial and
qualitative goals, optimizing the hotel's revenue, and maintaining direct communication
with the housekeeping department to ensure optimal customer service in accordance with
the hotel's standards.

Night audit, Hôtel Villablanca, April 2016 - October 2022
To ensure the night-time reception of guests, have the responsibility of the establishment,
after the departure of the day supervisors and also to ensure the accounting of the
reception, validate invoices, payments and establish the accounting report of the day