Mohammed el abdouni

Customer service and sales-oriented professional with experience in high-volume, customer-facing environments. Skilled in outbound communication, handling customer inquiries, managing transactions, and supporting sales objectives while maintaining service quality standards. Fluent in English, French, and Arabic, with strong persuasion, problem-solving, and customer relationship skills. Able to work under pressure, meet targets, and contribute to contact center performance and KPIs.

Friendly, professional, and culturally aware hospitality professional with over 1 year of experience in 5-star hotel customer service. Adept at providing exceptional service, creating memorable experiences for guests, and maintaining high standards of professionalism. Highly adaptable, solution-oriented, and ready to contribute to Emirates’ world-class cabin crew team.

Bachelor’s Degree in English Literature