tourabi jihane

 motivated, adaptable and responsible women with
determination and excellent team working skills seeking a
position in your esteemed firm which will utilize the organizational
and communication skills developed during my experiences.

Social Media Content Moderator Aug 2017 - Present
Majorel, Casablanca
Moderating inappropriate and offensive contents online.
Protecting innocent users from experiencing any horrific
contents. 
Reviewing and moderating contents and user's profiles with
high accuracy at a fast pace.
Investigating contents that include any imagery and /or
graphical violence elements.
Keeping social media platforms free from frauduent and
prohibited contents.
Mitigating the risk and enforcing reported fake profiles 
Ensuring compliance with company's policies and adhering to
guidelines.
Telemarketing Sales Representative Jul 2015 - Oct 2016
Direcet Health Call Center, Casablanca
Educating potential customers about beneficial health
information through product knowledge.
Mantain customer information in client database.
Assisting with team production efforts by setting at least
sixteen clients appointments per week.

Reservation Services Agent Sep 2013 - Jun 2014
Karim Voyage, Casablanca
Greeting and hospitalizing guests.
Processing all payment methods for customers.
Handling guest complaints with follow up to ensure guest
satisfaction.
Responding to passenger concern in person and over the
phone.
Making booking such as flight ticket and hotel booking.

s.
EDUCATION
Baccalaureate in Science Sep 2010 - Jul 2013
Cherif El Edrissi, Casablanca
High School Diploma Bachelor Of Science
University Degree in English Studies Sep 2014 - Jun 2017
Ain Chok, Casablanca
University Degree in English