youness abouzyad

Highly skilled and motivated individual with a high school diploma in PC and a background in studying at FST. Proficient in computer operations and possess strong sales abilities. Fluent in English, both spoken and written. Demonstrated expertise in navigating various computer systems and applications. Adept at building and maintaining customer relationships, with a track record of driving sales success. Quick learner with a passion for technology and an ability to adapt to new challenges. Eager to utilize my computer and sales skills to contribute to the success of a dynamic team or company.

My professional experience includes working in phone sales, where I was responsible for selling mobile devices and providing related services to customers. I guided customers towards optimal solutions and efficiently met their needs, contributing to overall customer satisfaction. Additionally, I worked as a remote customer service representative in a call center based in Canada. During this role, I handled customer inquiries and resolved issues effectively, ensuring a positive customer experience. My combined experience in sales and customer service has honed my communication and problem-solving skills, making me a valuable asset in any team or organization.

I have a background in physics, chemistry, and mathematics (PC). In addition, I studied at FST (Faculty of Science and Technology), where I focused on mathematics, computer science (informatique), and physics. This educational background has equipped me with a strong foundation in scientific principles, problem-solving skills, and proficiency in mathematics and computer science. These skills have been instrumental in shaping my abilities and knowledge across various domains, making me well-suited for roles that require analytical thinking, logical reasoning, and a solid grasp of technical concepts.