head of data entry team - Casablanca
منذ أسبوع
Ribatis éditeur de solutions logicielles innovantes dans le secteur e-Gov recherche son/sa prochain(e) Superviseur d'équipe de saisie de données.
Pilotage opérationnel de l'équipe: Organiser et répartir les charges quotidiennes Définir et suivre les objectifs quantitatifs et qualitatifs Assurer la rotation et la polyvalence des opérateurs Gérer les plannings et les absences Contrôle qualité des données: Mettre en place des procédures systématiques Effectuer des audits aléatoires sur les fiches saisi Maintenir un tableau indicateur qualité Traiter les réclamations demandes correction Gestion sources conformité: Valider collecte données Veiller respect loi protection données caractère personnel règles diffusion Mettre jour référentiel données autorisées Archiver justificatifs collecte Amélioration continue Identifier résoudre problèmes récurrents Proposer optimisations processus Former opérators méthodologiques Rédiger guides Reporting communication Rend compte direction Faire remonter difficultés Animer réunions Assurer interface autres services Profil Formation expérience Bac minimum gestion information ou équivalent Expérience encadrement Expérience gestion donnée appréciée Compétences techniques Maîtrise outils gestion bases donnnées Connaissance juridiques Données personnels droit reutilisation Pratique avancée Excel outils reporting Comprémension enjeux annuaires services Qualités personnelles Sens organisation Rigueur exigence qualité Pédagogie leadership Capacité analyse synthèse Résistance stress
وصف الوظيفة
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