Service Desk Agent- English and French - Casablanca
منذ شهر
Job summary
We are currently seeking a Service Desk Agent- English and French to join our team in casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).
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Responsibilities
- Identify issues, investigate root causes and recommend solutions to reported problems
- Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail
- ,University education, preferably technical degree or Microsoft certifications;
,Up to two years' experience that shows good knowledge of Microsoft Operating Systems local and remote administration ,Microsoft Office family applications;
,Experience of providing remote IT support;< br>,Excellent communication customer service skills;;< br>F luency in French and English Languages;
وصف الوظيفة
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