وظائف
>
Fès

    fez is hiring for a luxurious coffee brand, bilingual french-english profiles - Fes, المغرب - Foundever

    Foundever
    Default job background
    CDI/CDD
    وصف
    You have a perfect command of the French and English languages?Are you also comfortable working at night?As a Customer Care Agent, you will have to answer calls and emails with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1)

    We are looking for youDo not hesitate to send us your application. - Your mission will consist in :

    • Ensure a good management of the various customer transactions (Calls, Mail, Chat)
    • Embody, promote and enhance the image, products and services of the brand.
    • Know, master and communicate the procedures, the specific details of the different product categories, the general sales conditions and the legal obligations
    • Comply with the group's policy and procedures in terms of security and confidentiality
    • A very good command of French (C1/Advanced) and English (C1/Advanced), both written and spoken
    • A high level of interpersonal communication skills
    • Mastery of customer relationship management (CRM) techniques
    • Good interpersonal skills
    • Ability to demonstrate a high level of empathy and understanding of the interlocutor's speech and needs
    • A customer-oriented attitude (Smile, courtesy, empathy, active listening).
    • Avantages sociaux et autres:
    • Transportation
    • Aid bonus
    • Achoura vouchers
    • Back to school vouchers
    • Social ClubLike all the positions in our company, this position is open to people with reduced mobility


  • Foundever Fes, المغرب CDI/CDD

    You have a perfect command of the French and English languages? · Are you also comfortable working at night? · As a Customer Care Agent, you will have to answer calls and emails with the main objective of providing excellent service in all situations (questions, complaints, reque ...

  • Foundever™

    Chargé de Clientèle

    منذ أسبوعين


    Foundever™ FES, المغرب

    We are recruiting bilingual (FR ENG) customer advisors to assist customers in difficulty in a spirit of loyalty and satisfaction by providing a complete and reliable response to their request. · In this context, you will be responsible for : · Receiving calls from customers · Lis ...


  • Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...

  • Alstom

    Methods Manager

    منذ شهر


    Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...


  • Cnexia Fes, المغرب CDI/CDD

    Rejoignez Cnexia et faites le choix de faire partie d'un projet qui valorise l'innovation, promeut le développement continu des compétences et donne l'opportunité aux personnes créatives et ambitieuses du domaine des hautes technologies de réaliser leurs objectifs professionnels. ...

  • Alstom

    EPU Manager

    منذ شهر


    Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...

  • Alstom

    EPU Manager

    منذ شهر


    Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...


  • Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...

  • Alstom

    Method Technicien

    منذ شهر


    Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...


  • Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...

  • Alstom

    Ingénieur Process

    منذ شهر


    Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...

  • Alstom

    Project Supply Chain Leader

    منذ 4 أسابيع


    Alstom Fez, المغرب

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day ...