- Ensuring efficient management of various customer transactions (inbound/outbound calls)
- Presenting, promoting, and enhancing the brand image, products, and services
- Familiarizing yourself with, mastering, and communicating procedures, specifics related to different product categories, terms of sale, and legal obligations
- Adhering to the company's policies and procedures regarding security and confidentiality -
- An excellent command of English
- High level of interpersonal communication skills
- Proficiency in Customer Relationship Management techniques (CRM)
- Strong interpersonal skills, including empathy and understanding of customer needs
- Customer-oriented attitude (smile, courtesy, empathy, active listening)
- Sales-oriented mindset
- Ability to work night shifts - Being part of the Foundever family comes with perks.
- A permanent contract (CDI)
- Social security (CNSS)+ private health insurance
- Transportation provided;
- Certified & Paid Training;
- Language bonus;
- Performance bonus;
- Career advancement program
- 5/7 working schedule"
fes is hiring english-speaking sales representatives. - Fes, المغرب - Foundever
وصف
Our multinational corporation is recruiting ENGLISH speakers customer service representatives for inbound and outbound call handling on behalf of a leading entertainment company in Canada(Canadian Radio).
As part of a young and dynamic team, your responsibilities will include: